Next level mobile ecommerce customer support

Posted by Perenso on Feb 12, 2018 10:12:41 AM

Introducing the Perenso Support Lounge

At Perenso we're all about understanding our customers' needs and helping them do business better. So, we took a look at the way we were providing support services and decided we could make it even easier.

Lounge.jpg

We're happy to announce the launch of our new customer support portal service, the Perenso Support Lounge. The Lounge takes customer support to the next level by making it faster and easier to get resolution on issues. 

Here's some of the best things about our new system:

Convenience
Access to a knowledge base helps customers solve their own minor issues, or they can contact us for help, all from the one portal. And it's mobile friendly!

Speed
Integration with our development system enables customer requests to be resolved more efficiently.

Transparency
Customers can clearly see all interaction between themselves and our support crew so they can understand the status of their request at any time.

Happiness
The lounge's friendly atmosphere and personal service means customers can get resolutions to their issues with no fuss.

We're looking forward to our customers giving the new system a whirl. If you're not a customer this is another great reason why you should be! Request a free trial of Perenso Field Sales.

If you have any questions about the Perenso Support Lounge, drop us a line

Tags: Company News, Customer Support, Customer Service

Read this blog and learn things (you will, we promise)

This is a blog about field sales force automation, mobile ecommerce, increasing your profits and other interesting things.


With over 20 years experience providing mobile B2B ecommerce solutions, we feel we have some valuable tips, advice and opinions to share with you that will help you get the most from your sales activities.

Those interesting things we mentioned will include: 

  • Technical product tips
  • Industry trends
  • Company news

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